Refund Policy

Last updated: August 2026

We want you to feel confident about your SodaSlim purchase. This page explains how our 60-day satisfaction guarantee works.

60-Day Money-Back Guarantee

Every SodaSlim order is backed by a 60-day money-back guarantee, starting from the date of purchase. If, after at least 30 days of consistent use, you're not completely satisfied with your results or your overall experience, you may request a refund within the 60-day window.

How to Request a Refund

To start a refund request, email us at contact@customercs.com with your order details. Our team will confirm your order and walk you through the next steps.

Refund Timing

Once a refund request is confirmed, refunds are processed back to the original payment method. Processing times can vary depending on your bank or card issuer.

Multi-Bottle Packages

The 60-day guarantee applies to the full package purchased, whether it's the 2-bottle, 3-bottle, or 6-bottle option. We ask that you give the product a fair try — at least 30 days of consistent use — before requesting a refund, since results build gradually.

Shipping Costs

Any original shipping charges paid at checkout are generally non-refundable, except where required by law.

Questions

If you have any questions about eligibility or the refund process, reach out to contact@customercs.com and our support team will be happy to help.